"I joined Costa Coffee as a barista while I was acquiring my degree in Business Administration because of the flexible working hours provided by the company. In a very short time, I became a shift leader so while I was studying, I could understand more in depth what I was learning in my degree and apply it. When I got my degree, I was already the Store Manager at My Mall, one of the busiest stores of the company.
I started my career at Costa Coffee at a young age, so I feel that my working experience structured who I am today, and I feel fortunate to be in the position I am today. The company offers opportunities for development to everyone, it is no coincidence that almost all people in managerial roles began their career as baristas.
At Costa Coffee there is a deeper relationship between the company and every team member, we feel appreciated and supported. As a result, all of us give our best efforts, because we care for the company and our store. We work as a team, with passion for what we do, and we love to make the best coffee always with a smile. That’s why we build a relationship of trust and respect with our customers and we are honored to serve them daily their favorite coffee. My favorite part of the day is in the morning when I adjust the coffee grinder and taste the first cup.
I am proud of the professionalism we have, and the excellent training provided by the company that makes us the best at what we do! I feel fulfillment and happy with my position as a store manager at My Mall, but my ambitions and goals do not stop here.
Thank you, Costa Coffee, for every unique moment!"